Shipping policy
1. Order Processing Time
All orders are processed within 24–48 hours during working days.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
Delivery within Pakistan usually takes 3 to 7 business days.
Delivery time may vary depending on your location, especially for remote areas.
3. Shipping Charges
Shipping charges may vary depending on the weight, size, and delivery location of the order.
Free shipping may be offered during special promotions or campaigns.
4. Order Tracking
Once your order is shipped, you will receive a tracking number.
You can track your order through the courier service or by contacting our support team.
5. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
Ayroxa is not responsible for delays or losses caused by incorrect address details.
6. Delays
We always try to deliver orders on time. However, delays may occur due to courier issues, weather conditions, or public holidays.
In such cases, Ayroxa will not be held responsible.
7. Lost or Damaged Packages
If your parcel is lost or damaged during delivery, we will coordinate with the courier company to resolve the issue.
Customers must report such issues as soon as possible.
8. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: encyclopediaorganization@gmail.com
Phone: 03414426869